how to complain

“The best way to complain is to make things.”

– James Murphy

Last year I spent 6 months of ongoing meetings with a software firm trying to figure out if their product was a good fit and whether they would be a good partner for the future.

Finally, I just gave up. I didn’t have time for their empty promises any longer. Then, my team rolled up our sleeves and built our replacement for what we were trying to outsource. It’s nowhere near as sexy as the venture-backed startup’s web app, but it gets the job done and it’s built exactly to our specifications.

That feeling of telling our client, Here, I made this can’t be beat. And we’ve since used that prototype to sell our new service to 3 more clients. That’s a hell of a lot more fun than complaining.

continual struggles

No life worthy of the name consists of anything more than the continual series of struggles to develop one’s character through the medium of whatever one has chosen as a career.

— Juan Belmont, Legendary Bullfighter

We don’t need to be bullfighters to develop our character. We don’t need to be in a job we love. We don’t even need to be in a chosen career. There are opportunities in every job and throughout every day that we can choose to take or not – opportunities to struggle with ourselves to improve.

The source of wisdom is whatever is going to happen to us today. The source of wisdom is whatever is happening to us right at this very instant.

– Pema Chodron

Steve Jobs on death

Remembering that I’ll be dead soon is the most important tool I’ve ever encountered to help me make the big choices in life. Because almost everything — all external expectations, all pride, all fear of embarrassment or failure — these things just fall away in the face of death, leaving only what is truly important. Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart…

– Steve Jobs